Retailing and Sustainable Development in Botswana

Retailing, the sale of goods and services to the ultimate consumer for personal, family or household use (Berman and Evans, 2004; Cox and Roger, 1996), does not only provide value to consumers by offering an assortment of goods and services, it also contributes significantly to gross domestic product (GDP) through investment in technology, employment income, and generation of government revenue through taxation and tax collection.

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Olukunle Iyanda, Rina Makgosa, Catherine Phambuka and Godfrey Themba

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